Using the reporter address book

If the same reporter sends multiple reports, use the “Reporter address book”.

Add a reporter

To add a reporter:

1. Click Select from address book and then the sign.

2. Enter the reporter’s information and click Save.

The address book is specific to your VigiFlow organisation. Other organisations cannot see it. If a suborganisation maintains an address book, other suborganisations cannot view it.

Retrieve a reporter's contact information

To retrieve a reporter’s contact information:

1. Click Select from address book.

2. Search for the reporter’s name or institution in the search bar.

3. Click on their name in the search results.

The system will automatically fill in their contact details in the report.