Creating suborganisations

Suborganisations can be set up by administrators.

Before starting to set up suborganisations, please refer to the VigiFlow Intermediate Course: “Different ways of receiving ICSRs” section → “Suborganisations” and/or reach out to UMC for dedicated support.

When you have considered the practical implications of setting up new sub-accounts you need to create them in the “Manage account” tab.

Add the new suborganisation in the right place

Suborganisations can be set up hierarchically.

Consider the example above. If you click the sign marked "1", you will create a new suborganisation under Copper District. Such organisation would be able to delegate their reports to Copperbelt Province, National EPI or UMC PV centre.

If the new organisation is created using the plus sign next to “2”, the centre will be placed beneath Steel District. If it is created using the plus sign next to “3”, it will be placed directly beneath Copperbelt Province. To create a new sub-organisation beneath National EPI or the UMC PV Centre, scroll down to locate the appropriate plus sign.

Once an organisation has been created, it cannot be moved within the hierarchy. If an organisation is added in the wrong location, it must be removed and then created again in the correct place.

Once created, an organisation cannot be moved within the hierarchy. If added to the wrong place, simply remove it and add it to the correct location.

Name the new suborganisation

The new organisation is now created. You need to name it with its proper name. This name can be in the local language and should be understandable to any VigiFlow user in your country. For example, “Regional centre” is not a good name; instead, it should be called by the specific name of the regional centre.

Click Save.

Add users

Now that the new suborganisation is created, it will automatically appear in “Administrative statistics”, and it is possible to delegate reports to it.

However, you must add users to the suborganisation. See: Creating new user accounts