Creating suborganisations

Suborganisations can be set up by administrators.

Before starting to set up suborganisations, please refer to the VigiFlow Intermediate Course: “Different ways of receiving ICSRs” section → “Suborganisations” and/or reach out to UMC for dedicated support.

When you have considered the practical implications of setting up new sub-accounts you need to create them in the “Manage account” tab.

Add the new suborganisation in the right place

Suborganisations can be set up hierarchically.

Consider the example above. If you click the upper sign, you will create a new suborganisation under Regional centre A. This is useful when the new suborganisation should first delegate the ICSRs to Regional centre A, and they then delegate them to the national pharmacovigilance centre.

If the lower sign is clicked instead, a new suborganisation will be created right under the national pharmacovigilance centre in the hierarchy.

Once created, an organisation cannot be moved within the hierarchy. If added to the wrong place, simply remove it and add it to the correct location.

Name the new suborganisation

The new organisation is now created. You need to name it with its proper name. This name can be in the local language and should be understandable to any VigiFlow user in your country. For example, “Regional centre” is not a good name; instead, it should be called by the specific name of the regional centre.

Click Save.

Add users

Now that the new suborganisation is created, it will automatically appear in “Administrative statistics”, and it is possible to delegate reports to it.

However, you must add users to the suborganisation. See: Creating new user accounts